Insurance and Safety Standards at Keep Moving
At Keep Moving, every move is planned with safety and protection at its core. Our customers trust us with their homes, businesses, and valued possessions, so we operate as a fully insured removal company and follow robust health and safety practices. From comprehensive public liability insurance to detailed risk assessments and ongoing staff training, we work methodically to reduce risk and protect you, your property, and our team on every job.
Fully Insured Removal Company
Choosing an insured removal company gives you peace of mind that your property is protected while it is in our care. Keep Moving maintains comprehensive public liability insurance designed for the removals industry. This cover protects against accidental damage to third party property or injury to third parties that may occur in connection with our services.
Our vehicles, equipment, and working methods are all arranged around the requirements of our insurance policies, ensuring that we meet or exceed the standards expected of a professional mover. While our teams work carefully to prevent incidents, our insurance is there as an added layer of protection so you can book your move with confidence.
Public Liability Insurance
Public liability insurance is a key element of our commitment to safe, responsible removals. It provides financial protection in the unlikely event that our activities cause accidental damage to your premises or to neighbouring property, or if a member of the public is injured as a result of our work.
This cover is especially important when working in shared spaces, apartment buildings, offices, and commercial sites, where foot traffic and access routes can introduce additional risk. Our teams are trained to work in line with the conditions of our insurance by maintaining clear walkways, safeguarding lift interiors, and using appropriate protection for floors, doors, and banisters.
Staff Training and Competence
A safe move begins with a well trained team. Every member of the Keep Moving crew completes a structured induction process before working on live jobs. This covers manual handling techniques, safe loading and unloading, use of moving equipment, and the correct application of personal protective equipment.
Our staff are trained to lift and carry items using best practice methods that reduce strain and help prevent injuries. They are also instructed on how to move large, awkward, or fragile items using dollies, sack trucks, moving straps, and protective materials. Regular refresher training keeps skills up to date and ensures new regulations or improved methods are quickly adopted across the team.
Supervisors monitor on site performance, giving guidance and feedback to maintain consistent standards. By investing in our people, we create a culture where safety, care, and customer respect are at the centre of every move.
Personal Protective Equipment
Personal protective equipment, or PPE, is essential to safe removals work. Our crews are provided with appropriate PPE for the tasks they undertake and the environments they work in. This typically includes safety footwear with protective toe caps, grip gloves for secure handling, and high visibility clothing when working near roads or in busy shared areas.
When a job presents specific risks such as dust, sharp materials, or low headroom, additional PPE is used as required by our risk assessment. This can include protective eyewear, hard hats, and other specialist items. Our teams are trained to inspect their PPE regularly and replace it if it shows signs of wear, ensuring it continues to offer reliable protection.
By combining the right equipment with correct techniques, we can move your belongings efficiently while safeguarding the health and safety of everyone on site.
Risk Assessment and Planning
Every successful and safe move begins with careful planning. Keep Moving carries out a structured risk assessment process to identify potential hazards and put effective control measures in place before work starts.
Where appropriate, we undertake a pre move survey to understand access routes, parking arrangements, floor levels, stairways, lift access, and any particularly heavy or delicate items. This information allows us to plan safe methods of work, allocate the right number of staff, and select the most suitable equipment for the job.
On the day of your move, the team leader conducts a dynamic risk assessment on arrival. They review the property layout, check for changes since the survey, and confirm safe routes for carrying items in and out. They then brief the crew so that everyone understands their role, the identified risks, and how these are being controlled.
Common risk control measures include using floor and wall protection, maintaining clear communication when moving bulky furniture, managing vehicle loading areas safely, and keeping doorways free from tripping hazards. Where necessary, we may adjust the plan on the day to keep the work safe, such as altering carrying routes or splitting heavy loads.
Ongoing Commitment to Safe Removals
Insurance, training, PPE, and risk assessment all work together to form a complete safety system at Keep Moving. We regularly review our procedures and update our methods in line with industry best practice and regulatory guidance. Feedback from customers and staff is taken seriously and helps us refine our approach over time.
By choosing Keep Moving, you are selecting an insured removal company that treats safety and protection as non negotiable. Our aim is to deliver a smooth, efficient, and secure moving experience, giving you confidence that both people and property are in safe hands from start to finish.
